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Context Help

If you feel lost inside our hosting Control Panel, the very first thing you should do is click the Help button, which is present on each and every page. A popup will open. It contains thorough info about all the actions that you can carry out on the page in question. Each popup shows up on the same page so that you can swiftly get back to your work.

Video Tutorials

We have a wide assortment of how-to videos describing how to use our Control Panel. They're created for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly get to know our Control Panel by merely watching our step-by-step video tutorials.

F.A.Q.

If you can't find the answer you searching for, explore our extensive FAQ section, which comprises questions asked by real individuals and offers real solutions. We frequently "revamp" our Frequently Asked Questions database with new articles so as to encompass all the new additions and innovations associated with our web hosting platform.

Ticketing System

If you still can't find the solution you need in the FAQ section either, you can get in touch with our excellent team of client support engineers available 24-7-365 and ready to help you with any question. Each support ticket you open will be replied to within sixty minutes (the average ticket response time is about 20 mins), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 44029

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com